True North a member of the Medicom Group is looking for a Production Manager who will be responsible
for the operational management of the True North production site. They are responsible for the
achievement of occupational health and safety, quality, and production objectives and report directly to
the General Manager. The Production Manager must have the ability to combine day-to-day management
and industrial strategy in order to reconcile immediate imperatives with the company’s long-term
objectives. He or she has an excellent understanding of health and safety and regulatory issues, none of
which should be overlooked in the management of the facility. Excellent interpersonal skills at all levels,
with employees, subordinates, managers, administrators and suppliers. Excellent rapport with
management to ensure that management is kept informed of all site activities on a regular basis. This
position could be the successor for the General Manager role within three years.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
ESSENTIAL JOB FUNCTIONS AND TASKS:
Under the guidance of the General Manager:

• In charge of the entire organization and coordination of production (safety, planning, methods,
manufacturing, production, maintenance, quality and warehousing);
• Defines and implements production objectives. Analyses the annual production capacity and
compares it with the company’s commercial forecasts;
• Identifies the main levers of action to optimize production: production capacity, quality, human
resources;
• Proposes improvements which will allow in the short, medium or long term to improve production
performance;
• Defines and publishes a daily monitoring of performance indicators to assess the proper
functioning of the production chain: productivity, scrap rates, absenteeism, inventory, annual
volumes;
• Synthesizes and explains the data for management
Organizes and optimizes the implementation of production:
• By setting and communicating the production objectives in terms of cost, quality and deadlines to
be achieved, as well as the internal operating rules;
• By ensuring the smooth running of the entire production chain: supply, planning, logistics,
manufacturing, maintenance.
JOB TITLE: PRODUCTION MANAGER
INCUMBENT: IN THIS JOB SINCE:
SUPERVISOR : General Manager True North
LOCATION: Dorval
REVISED BY (TITLE): DIRECTOR, HR DATE LAST REVISED: FEBRUARY 2021

2

Contributes to the improvement of products and manufacturing processes:
• By implementing the solutions defined in terms of production organization: process, product and
production tool improvements;
• By identifying malfunctions and production contingencies and by providing solutions to the main
players involved.
Leads the team:
• By managing the day-to-day relationship with the various shifts and functions, procurement,
planning, maintenance, process, warehousing;
• By communicating to the production teams the different results (daily, weekly…) obtained and by
identifying with them solutions in case of specific difficulties;
• By monitoring with the HR department the social climate and identifying potential areas of conflict;
• By carrying out directly or indirectly regular meetings and performance evaluations with the aim of
identifying the skills required and/or to be developed in order to identify training needs and the
recruitment needs for the HR department.
Manages the production budget:
• By helping to create and control the production budget for the year;
• By analyzing and justifying variances.
Health and safety:
• Constantly monitors the safety and security of goods in all production operations, maintenance
and logistics raw materials;
• Enforces, applies and monitors safety procedures and instructions (safety rules & instructions);
• Alerts the General Manager and HR of all workplace injuries and major safety events;
• Ensures compliance with CNESST legislation;
• In collaboration with the HR team, refines, develops and maintains organizational health and
safety programs and strategies to prevent workplace accidents;
• Conducts and creates training and communication for all employees using internal and external
health and safety resources;
• Provides regular reports and recommendations to management on health and safety statistics and
performance;
• Identifies and anticipates health and safety concerns and hazards by monitoring environmental,
operational and occupational conditions;
• Investigates violations and recommends prevention measures; Represents HSE at internal
management meetings to ensure needs are met.
Leadership:
• Ability to engage and motivate teams around a common goal;
• Knows how to delegate wisely;
• Has a good capacity for analysis and synthesis;
• Has a good resistance to stress;
• Available at any time in case of a problem within the facility;
• Is innovative and brings new solutions to complex problems;
• Is a change agent;
• Has empathy and the ability to relate to a wide variety of people
• Curiosity to find the most suitable solutions to productivity and competitiveness problems, ability
to anticipate changes.

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EDUCATION & TRAINING:
• 5+ years experience as a Mechanical, Electrical or Chemical Engineer
• 2+ years of experience leading people in a production environment
• Bilingual English & French
TECHNICAL SKILLS:
• Strong knowledge of all technical competencies related to production methodologies and product
specifications
• Strong problem-solving approach using technical knowledge
• Understanding the competitive marketplace and how best to compete in it (cost, deadlines,
regulations, quality, etc.)
• Strong Microsoft Office skills (Word, Excel and PowerPoint)
• Experience using ERP systems
• Six Sigma, Lean, Green Belt qualification is an asset
• Has knowledge of industrial maintenance
ET TOUTES AUTRES TÀCHES PERTINENTES ET DIRECTEMENT RELIÉES À COMBLER CE POSTE, TEL
QU’ASSIGNÉES PAR LE SUPERVISEUR / AND ALL OTHER TASKS OR RESPONSIBILITES AS
ASSIGNED BY THE DIRECT SUPERVISOR RELEVANT AND DIRECTLY RELATED TO THE PROPER
EXECUTION OF THIS POSITION/
THIS JOB DESCRIPTION ACCURATELY REFLECTS THE RESPONSIBILITIES, ACCOUNTABLITES,
TASKS, AND FUNCTIONS OF THIS POSITION / CETTE DESCRIPTION DE TÀCHES REFLÈTE LES
RESPONSABILITÉS, IMPUTABILITÉS, TÀCHES ET FONCTIONS DE CE POSTE.