Are you an energetic, highly motivated individual with a passion for giving exceptional customer service? If so, you might be the ideal candidate for our client!
The primary role of the Customer Service / Sales Assistant position is to assist clients with general queries about orders, products, and services. The expectation is that you will help clients find the products they are looking for and to add on additional products to increase sales. The ideal candidate will deliver exceptional customer service to our clients customers via chat, e-mail and phone.
· Excellent written and verbal communication skills in English and French ;
· Previous sales and customer experience;
· Ability to multitask and prioritize;
· Ensure good client relationship (ex, follow up with clients, complaint resolutions, etc.);
· Must be able to go in retail stores for training on our product line and fitting methods;
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care