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Customer Service Reps – Home & Appliance Repairs/Replacements

Reference ID:
15796
Category:
Location:
Inbound Call Service Call Center

You MUST be available anytime on Monday to Friday 8 hour shifts from 7:00am to 11:30pm.

Saturday/Sunday shifts between 8am and 8pm

It is a Rotating Schedule

Working with Repair Technicians
Authorizing Repairs
Helping Home and Appliance Owners
Calling Contractors / Service Providers
Dealing with customers and Service providers from all over the US

You must be a great communicator
Friendly
Professional
Can deal with Pressure
Detail Oriented
Strong Negotiation skills
Be Professional at all time
Able to deal with stress

High School Diploma or GED required; some college preferred.
Any Previous technical / Mechanical experience a plus.
2 years+ of previous experience within a customer facing environment