Inbound Call Service Call Center
You MUST be available anytime on Monday to Friday 8 hour shifts from 7:00am to 11:30pm.
Saturday/Sunday shifts between 8am and 8pm
It is a Rotating Schedule
Working with Repair Technicians
Authorizing Repairs
Helping Home and Appliance Owners
Calling Contractors / Service Providers
Dealing with customers and Service providers from all over the US
You must be a great communicator
Friendly
Professional
Can deal with Pressure
Detail Oriented
Strong Negotiation skills
Be Professional at all time
Able to deal with stress
High School Diploma or GED required; some college preferred.
Any Previous technical / Mechanical experience a plus.
2 years+ of previous experience within a customer facing environment