• Prepare all outgoing mail and courrier packages
• Receive and distribute all incoming mail and courrier packages
• Process telephone/ fax orders from customers
• Customer service
• Verifying printed orders
• Invoicing Orders
• Maintain filing
• Other assigned general administration duties as necessary

GENERAL QUALIFICATIONS

• High School Diploma
• Ability to communicate in English and French (written and spoken)
• Proficiency in the use of Microsoft Office Suite (Word, Outlook, Excel)
• Database Management
• Excellent customer service skills

PERSONAL QUALIFICATIONS

• Provide excellent customer service and project a positive company image
• Maintain positive working relationships with others, internally and externally
• Excellent oral and verbal communication skills in both french and english
• Anticipate, understand and respond to the needs of organizational members and clients
• Excellent time management skills; attention to detail and high level of accuracy; capacity to prioritize by assessing situations to determine urgency
• Excellent organizational skills