Retail Operations Manager
Salary: to be discussed
  
RESPONSIBILITIES

• Maximize performance in collaboration with regional sales teams 
• Asses, develop and track KPIs 
• Align customer strategy with brand strategy resulting in effective/efficient promotions & retail sales;
• Generate new and creative ideas to drive business and overcome business hurdles;
• Implement and communicate annual retail plans to all Regional Directors for Canada and US teams;
• Implement and communicate strategically-aligned retail plans and budgets to meet regional financial objectives;
• Provide input into organizational reviews as well as team development and 
• Travel within Canada and US as required

  
QUALIFICATIONS

• Successful track record in customer service, operations and merchandising
• Excellent communication, interpersonal and problem-solving skills
• Ability to lead, motivate and manage a team
• Highly developed time management and organizational skills
• Working knowledge of retail operating systems
• Flexibility to work any shift, including evenings and weekends, as required   
• Demonstrated ability to develop and execute business strategies and initiatives that achieve financial performance and operational targets;
• Proficiency in Microsoft Office – Word, Excel, Power Point and Email software such as MS Outlook;
• Bilingual (English/French)