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Account Manager

Reference ID:


Excellent working environment

Opportunity for advancement

Health care benefits


POSITION OVERVIEW:  The Account Manager should be very detail-oriented and data-driven.  The primary objective is to drive and maximize sales by being an expert advisor in merchandising while partnering with design and development.



Develop, deliver and execute strategic customer business plans to meet or exceed net sales growth objectives while being expert advisor and key point of contact to Buyers.

Work collaboratively with the design and development team to maximise sales and profit and be commercially market aware. 

Understand customer trend reports/selling reports in order to execute and deliver the assortment properly.

Maintain an effective knowledge of external market factors including competitive information in order to make educated account decisions and product recommendations.

Analyze bestsellers (e.g., bestselling price points, colors or styles) to provide insightful commercial analysis to maximize sales and minimize any risks associated with a change of trend and client demand.

Recognize competitive business issues while leading the development and implementation of strategic plans to grow the business and the categories our client competes in.

Respond to all customer requests, inquiries and feedback in a relevant and timely manner in coordination.

Put together customer presentations that is visually appealing to the customer and selling it to the customer.

Manage 5 sales representatives based out of the US.

Travel to the US to meet with customers.



Post-secondary education in Retail Management, Business Management or E-Commerce with 3-5 years relevant experience.

Experience in a buying/merchandising role for a major US retailer.

Creative thinker and problem solver with the desire to “make things happen”.

Advanced understanding of Microsoft Word, Excel, PowerPoint.

Strong analytical and numerical skills

Strong sense of urgency and the ability to work in fast paced sales environment.

Exceptional communication and presentation skills.

Detail-oriented, with exceptional problem solving skills with the ability to multi-task.

Ability to plan and prioritize.

Passion for retail excellence, entrepreneurial spirit and strong desire to grow and develop the business