< Back to Search

Social Media Coordinator / Customer Service

Reference ID:
Excellent working environment
Health care benefits
Opportunity for advancement
Job description:
Development and implementation of both short-term and long-term social media strategies and campaigns, as well as ongoing management and evaluation of these initiatives (Facebook, Pinterest, Twitter and other relevant social media channels).
Spots the conversation starter in every piece of content and keeps the conversation going. Continuously monitors and participates in conversations, answering comments, acting as a mediator and interacting with customers.

Overseeing the online realm of the businesses, including (but not limited to) advocacy, editorials, community-outreach, social networking, representation on relevant blogs, online dialogue in real time, etc
Identifying best practices associated with social media trends/techniques, and utilizing these practices in meeting your objectives. 

Establish communications and relationships with bloggers, develops partnerships with social media platforms, influencers and fashion bloggers, explores new platforms and ensure new social/share opportunities.

Stays abreast and makes recommendations of new social media evolutions and platforms. Is the subject matter expert for any social media related projects.



Bachelor’s degree in journalism, marketing, communications or equivalent

Two(2)-Four(4) years of experience in social media (experience within the fashion retail industry is an asset)

Demonstrated and measurable success with social media including Facebook, Twitter, Google+, Tumblr, YouTube, Instagram, photo, driven social sharing platforms like Pinterest, and other emerging tools

Highly proficient computer skills

Excellent writing skills 

Ability to work in self-directed, fast paced environment and to multi-task

Flexibility and ability to work well under tight constraints during peak periods

Bilingualism (French and English – oral and written)