A fast-paced and constantly growing womenswear manufacturer is seeking a Customer Service / Sales Representative to join its head office team in Montreal’s West Island. This is an exciting opportunity to be part of a highly recognized Canadian fashion brand with international reach.
 
Responsibilities:

• Manage a high volume of inbound and outbound calls and emails from wholesale and retail partners.
• Provide exceptional service by identifying client needs, resolving issues, and offering effective solutions.
• Support sales initiatives by building and maintaining strong client relationships.
• Coordinate with internal departments to ensure accurate and timely order processing.
• Deliver service with enthusiasm, professionalism, and a client-first attitude.

Qualifications:

• Proven experience in customer service and/or sales, ideally within the fashion or apparel industry.
• Strong ability to multitask, prioritize, and work independently in a fast-paced environment.
• Excellent communication and interpersonal skills; able to interact effectively with customers and colleagues.
• Positive, enthusiastic, and solution-oriented mindset.
• Team player with a strong collaborative spirit.
• Fluent in English and French (spoken and written).
• Fashion industry experience is considered a strong asset.
• Proficiency with computers and MS Office (Excel required).