Luxury Property Management Background is required.
Responsible for personally performing maintenance management and maintenance technician tasks as directed
Performs a variety of rental home maintenance, replacement, repair and construction operations management tasks – personally and with the assistance of other employees, contractors, sub-contractors and third party vendors.
Responsible for managing all aspects of the Resort Lodging rental home maintenance operations.
Responsible for personally performing maintenance management and maintenance technician tasks as directed.
Responsible for Arrival and Departure inspections, per inspection checklist criteria.
During inspections, the Maintenance Operations Manager is responsible for personally completing, in addition to ensuring all maintenance staff complete repairs and /or /replacements and/or contacting third party vendors when inspection failures are identified, in addition to follow-through with repairs and replacements, until completed.
Responsible for contacting rental homeowners for approval of maintenance repairs/replacements and/or third party vendor assigned projects, above and beyond rental agreement maintenance expense threshold.
Responsible for promptly notifying guests and Guest Services Concierge If repairs or replacements cannot be completed before guest/owner arrival or during their stay, with status of failure and next steps.
Performs a variety of rental home maintenance, replacement, repair and construction operations management tasks – personally and with the assistance of other employees, contractors, sub-contractors and third party vendors.
Responsible for managing all aspects of the Resort Lodging rental home maintenance operations.
Responsible for personally performing maintenance management and maintenance technician tasks as directed.
Responsible for Arrival and Departure inspections, per inspection checklist criteria.
During inspections, the Maintenance Operations Manager is responsible for personally completing, in addition to ensuring all maintenance staff complete repairs/replacements and/or contacting third party vendors when inspection failures are identified, in addition to follow-through with repairs and replacements, until completed.
Responsible for contacting rental homeowners for approval of maintenance repairs/replacements and/or third party vendor assigned projects, above and beyond rental agreement maintenance expense threshold.
Responsible for promptly notifying guests and Guest Services Concierge If repairs or replacements cannot be completed before guest/owner arrival or during their stay, with status of failure and next steps.
Review work orders and oral work requests, instigates, and facilitates repair and maintenance.
Responsible for recommending equipment needs, both replacement and additions, and when approved, coordinates all needs through the department director/supervisor.
Coordinates work orders with other departments, .
Responsible for ordering, delivery and installation of replacement parts through approved vendors.
Responsible for communicating/corresponding with homeowners, co-workers and third party vendors in a professional manner at all times.
Responsible for all work orders entered
Responsible for ensuring all open work orders are consistently reviewed and communicated to the appropriate party (s) to completion.
Ensures all reporting of work orders descriptions are clear and concise for homeowner monthly statement review
Responsible for maintaining and updating Maintenance Project List on a bi-weekly basis and submitting updated Maintenance Project List with descriptions, applicable notes and next steps/completion due-dates.
Responsible for annual preventative maintenance inspections and completing preventative maintenance checklists
Responsible for maintaining Maintenance vehicles
Responsible for managing vendor accounts and ensuring invoices
Responsible for assisting with annual budget preparation
Responsible for safety measures