Family Owned Leading distributor of shipping, packaging and industrial supplies.
They are hiring Customer Service Representatives for its inbound call center at its Minneapolis Branch in Hudson, WI.
Bachelor’s degree preferred.
Available for 4 weeks of training, Monday – Friday, 8:30 AM to 5 PM.
Forbes 2016 America’s Best Employers award.
Monday – Friday, 10:30 to 7 PM
Weekends are yours to spend time with family and friends!
- Guide customers through their order and process them in a fast-paced environment using world-class technology.
- Communicate with positive, friendly customers via phone, email and chat.
- Help customers navigate the E-commerce website and place orders online.
- Provide knowledgeable answers to questions about product, pricing and availability.
- Work with internal departments to meet our customers’ needs.
- Work with customers to resolve product returns, shipping inquiries and order status questions.
- Submit quotes for high-quantity orders and custom items.
- High school diploma or equivalent.
- Bilingual a plus – 100% fluent in Spanish or French (read, speak, write).
- 1+ year customer service experience preferred.
- Fast-paced, growing company with double-digit annual growth.
- Various promotion opportunities available throughout Uline’s many departments!
- 3 bonus programs – weekly sales, year-end performance and profit sharing bonuses.
- Complete insurance coverage – medical, dental, vision, life.
- Generous paid time off – up to 16 days in your first year plus holidays.
- Company sponsored sports teams.
- 401(k) – 100% company match up to 5% of your annual salary.
- Tuition reimbursement.