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Customer Service / Order Entry

Reference ID:
50370
Location:
Salary:
Company Features:
1. Excellent working environment
2. Opportunity for advancement
3. Health care benefits, free parking
 
Main Duties: 
1. Act as support to in house and on the road sales representatives, handle all inquiries from start to finish.
2. Deal directly with customers either by telephone or email, resolve complaints.
3. Obtain and evaluate all relevant information to handle product and service inquiries.
4.  Record details of inquiries, comments and complaints, maintain files for future reference.
5. Communicate and coordinate with internal departments.
6. Order Entry
 
Criteria:
1. Previous experience in customer service either at the retail or wholesale level.
2. Strong basic computer knowledge (word, excel), Momentis experience an asset.
3. Able to multi task and work in a fast paced environment.