< Back to Search

Seafood Chain Restaurant Manager

Reference ID:
51229
Category:
Location:
Our client is looking for a Restaurant Manager to lead all aspects of their business. You will deliver a high-quality menu and motivate their staff to provide excellent customer service. To be successful in this role, you’ll need management skills and experience in both front and back of the house.
 
Our client expects you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
 
Responsibilities
 
Responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

  • Coordinate daily Front of the House & Back of the House restaurant operations
  • Deliver superior service & maximize customer satisfaction
  • Respond efficiently & accurately to customer complaints
  • Regularly review product quality & research new vendors
  • Organize & supervise shifts
  • Appraise staff performance & provide feedback to improve productivity
  • Ensure compliance with sanitation & safety regulations
  • Control operational costs & identify measures to cut waste
  • Create detailed reports on weekly, monthly & annual revenues and expenses
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Requirements

  • High school diploma or equivalent required; Bachelor’s degree in Business Administration preferred; hospitality management or culinary schooling is a plus
  • Must be at least 21 years of age
  • 1+ years management or supervisory experience in restaurant, hotel, retail or general business required
  • 2+ years casual dining or full service restaurant management experience preferred
  • Proven customer service experience as a manager
  • Extensive food and beverage knowledge
  • Strong leadership, motivational and people skills
  • Acute financial management skills