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Chief Operations Officer (COO)

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Fantastic opportunity for the right candidate! Our client, a large importer of both (internationally recognized) branded and private label clothing, is looking for a Chief Operations Officer (COO) for one of their top performing brands. Your mandate will be to drive the financial performance of the brand, develop organizational strategies as well as policies and processes.
Management and leadership:
Plan, monitor and meet budgets determined with the President and VP of Finance. 
Manage and ensure compliance with all budgetary goals, consistently looking for opportunities to improve sales and profits with the executive team
Quickly zero in on key business issues and develop solutions
Recruit, develop and supervise the shipping manager, IT departments and traffic
Establish performance metrics and goals for the positions you manage
Information Technology

Ensure a smooth, well organized use of our ERP (Momentis), including:
Setting milestones and evaluating the progress of each user (Production, Designers, etc.) makes towards initial set-up as well as further development
Establishing new procedures, processes and policies that will help streamline the business with the help of the new system
Establish a reporting capability that will help the Executive Team identify problem areas and assess progress
Establishing guidelines and practices for integrating the new systems with future processes
Defining and maintaining the company-level control parameters in the system
Establishing the appropriate processes and policies that provide for efficient and effective flow of information.
Establish the appropriate reporting tools; develop reports to identify problem areas (exception reports); ensure system is being used appropriately and make recommendations for improvements.


Be responsible (together with the head of shipping) that all Distribution Centers (3rd party or internal) flow smoothly and meet the targets set by management
Be responsible and accountable for the overall in-season distribution strategy including planning and scheduling

Co-ordinate with the import manager to develop clear actionable policies and processes within the department that will lead to better communication, flow and efficiencies
Develop policies and processes to co-ordinate the design, production and traffic departments so that a proper flow exists between all merchandising departments
Ensure the overall flow of merchandise from initial sale to customer delivery flows properly
Develop strategies to minimize production issues and deal with in season issues that arise
Develop production processes to ensure we are paying as little duty as possible
Business Development
Lead the set-up of new distribution centers including in Italy and around the world
Help build new processes and procedures that align the retail, wholesale and e-commerce business that allows the company to go omni-channel

5+ years as a senior person with an importer, manufacturer or an apparel retailer with management experience
Experience in a minimum of two functional areas in operations, production and IT
Bottom line results driven through practical operations, process improvement, leadership skills and sound people development skills
Pro-active, hard working and committed
Ability to be a strategic thinker, balanced by willingness to get involved in the details or delegate when necessary
Comfort level with systems and tools, but not necessarily be a true “systems person”
Strong knowledge of Momentis (or other closely related ERPs), and the interest and ability to transfer this knowledge to others.
Has the managerial courage to question colleagues on important issues
Executive presence and credibility. Ability to influence and command respect is essential.
A logical, analytical mind
Strong orientation to bottom line results through practical operations and merchandise experience
Leadership skills that drive performance through the development and motivation of people
Ability to manage through adversity
Autonomous, self-initiated leader with solid decision making and problem solving skills
Team player that is capable of contributing to the total organization on a multi-faceted level