Our customer is a global company that operates in the information and communications technology industry and has been growing rapidly with the recent purchase of a European competitor. Through this acquisition they have added significant market share and have diversified their product and services offering.
As the Chief Customer Success Officer you will lead & grow a team of professional services and technical support experts to deliver outstanding results and customer satisfaction to reach corporate growth objectives.
Our customer is looking for a candidate that is fanatically customer oriented and that is able to balance his customer service skill set, yet leverage his deep project management experience to lead teams to successfully deploy complex solutions for their customer base. Your analytical skills will ensure your projects are profitable, in time and consistently growing MoM revenue.
You will grow, inspire, coach, support and retain a team of professionals and lead them to attain departmental KPI’s.
If you have a proven track record of an outstanding customer satisfaction record as well as strong project management experience combined with experience leading a team to reach corporate objectives, this might be a great opportunity for you.
Our customer is offering a generous compensation, insurance, benefits and much more.