< Back to Search

Customer Service / Inside Sales

Reference ID:
Our client, an internationally recognized womens wear importer, is looking for an experienced Customer Service/Inside Sales Representative to add to their team.

Responsible for the daily execution of orders
Ensure that all customer and vendor orders match
Orders are processed and entered properly in our system
Manage any discrepancies and alert the appropriate parties for corrective action
Managing returns
Working directly with the sales team, participate in showroom sales presentations
Daily contact with the sales team and buyers of our major customers for modifications of orders
Managing delivery issues and discrepancies to avert major charge backs and fines from our customers
Continual evaluation of internal processes to improve productivity
Allocation of merchandise of Customer and Vendor orders, Production delivery estimates

Experience with EDI, Momentis and web orders
Strong time management skills
Confidence in making decisions
High levels of energy and enthusiasm
Proficient in basic MSOffice software;