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Customer Service Manager

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Have you been working for a company that lack’s direction, or really has never had the ambition to be leaders in their commodity?  Why accept status quo when you can join a company that will make your career grow?  This company has been growing leaps and bounds in the last few years and has the ambition to become one of the most recognised Consumer Electronics wholesalers in the country. 

Our customer; a forerunner in the smartphone accessory business is looking to hire a Customer Service Manager due to some rapid growth. 
In this position you manage a small team & provide the necessary tools & support to ensure each employee’s growth & success. You will also implement new procedures & reporting systems. You may also be given the opportunity to analyse customers response times etc in order to improve the quality of service given. 

If you have had relevant experience managing a team of CSR’s, have strong working knowledge of EDI and have great accomplishments in customer service management in your past career then please apply!! WE WOULD LOVE TO HEAR FROM YOU !!